First level Professional Master
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Professional Master in Tourism Operation Manager (TOM)

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Academic year 2025/2026
Department of Educational Sciences
Università di Catania
EQF level: 7
Field of study: economics
Place of teaching
catania (CT), italy
Attendance methods
Other part time format
Teaching
Synchronous online
Languages in which the course is held
Italian, English
University formative credits
60
Internship
It includes internship
*Professionalizzante
*Corso a orientamento professionale
Cost
2756
Start date
From Nov 2025
Deadline (Expired)
06 October 2025
Brochure
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Course contents

Obiettivo del Master è formare figure qualificate che operino all'interno delle strutture ricettive di medio-grandi dimensioni e più in generale nel settore del turismo e dell'accoglienza. Il percorso formativo del master prevedere l'acquisizione di competenze in settori specificatamente impegnati nella gestione aziendale.
In particolare le principali aree di competenza che si intendono sviluppare sono le seguenti:
• Sistemi di certificazione controllo di qualità
• Human Resources & Compliance
• Marketing & Customer Care; Revenue Management; Pianificazione finanziaria degli eventi
• Room division & Front Office Management; Food and Beverage Management
• Forecasting e interpretazione dei report sui costi e sulle performance
A queste aree centrali nella formazione se ne aggiungono altre propedeutiche e ancillari:
• Scenari di mercato
• Forme di turismo
• DMO
• Data analysis
Il Master si articolerà in 1500 ore complessive nell’arco di 12 mesi, così ripartite:
- n. 320 ore tra didattica frontale, online ed esercitazioni;
- n. 780 ore di studio individuale (di cui 50 per la preparazione della prova finale);
- n. 400 ore di stage.
Le lezioni in aula occuperanno di norma tra le 15 e le 20 ore settimanali. Esse si terranno presso i locali, accessibili, del Dipartimento di Economia e Impresa dell’Università degli Studi di Catania e in modalità on line, su piattaforma dedicata. La frequenza è obbligatoria. È consentito un massimo di assenze pari al 20% del monte ore complessivo delle attività previste dal master. Alle lezioni saranno affiancati incontri seminariali e/o esercitazioni in aula.
The objective of the master's program is to train qualified figures to work within medium- to large-scale accommodation facilities and more generally in the tourism and hospitality sector. The training course of the master's degree provides for the acquisition of skills in areas specifically engaged in business management.
In particular, the main areas of expertise to be developed are as follows:
- Quality Control Certification Systems
- Human Resources & Compliance
- Marketing & Customer Care; Revenue Management; Event Financial Planning.
- Room division & Front Office Management; Food and Beverage Management.
- Forecasting and interpretation of cost and performance reports
To these core areas in the training are added other preparatory and ancillary ones:
- Market Scenarios
- Forms of tourism
- DMOS
- Data analysis
The Master will consist of a total of 1,500 hours over 12 months, divided as follows:
- n. 320 hours between frontal didactics, online and tutorials;
- No. 780 hours of individual study (including 50 hours for preparation of the final exam);
- n. 400 hours of internship.
Classroom lectures will normally occupy between 15 and 20 hours per week. They will be held at the premises, accessible, of the Department of Economics and Business of the University of Catania and in online mode, on a dedicated platform. Attendance is mandatory. A maximum of absences equal to 20 percent of the total number of hours of the of the activities included in the master's program. Lectures will be complemented by seminar meetings and/or classroom exercises.

Page of the course on the University's website

Teaching

Place of teaching
catania (CT), italy
Start date
From Nov 2025
University formative credits
60
Number of hours
720 ( 320 hours of learning activities, 400 hours of internship)
Attendance methods
Other part time format
Compulsory attendance (at least the 80%)
Le lezioni in aula occuperanno di norma tra le 15 e le 20 ore settimanali. Esse si terranno presso i locali, accessibili, del Dipartimento di Economia e Impresa dell’Università degli Studi di Catania e in modalità on line, su piattaforma dedicata. Alle lezioni saranno affiancati incontri seminariali e/o esercitazioni in aula.
Classroom lectures will normally occupy between 15 and 20 hours per week. They will be held at the premises, accessible, of the Department of Economics and Business of the University of Catania and in online mode, on a dedicated platform. The lectures will be complemented by seminar meetings and/or classroom exercises.
Teaching
Synchronous online
Languages in which the course is held
Italian, English
Internship
In Italy: UNA Hotels Naxos Beach, operation manager
Gruppo NH, operation manager
Gruppo Russotti, operation manager
Hotel Minareto (Kernel SrL), Operation Manager
Metropole, Operation Manager
Gruppo Airone, Operation Manager

Admission requirements

Type of degree required
1st Level Degree
Field of study
information and communication technologies (icts), foreign languages, politics, social sciences and communications, psychology, economics, law
Foreign language skills
English
E' RICHIESTA LA CONOSCENZA DELLA LINGUA INGLESE LIVELLO B2. La Commissione esaminatrice si riserva di accertare il possesso di questo requisito attraverso un colloquio previsto in modalità on line. KNOWLEDGE OF ENGLISH LANGUAGE LEVEL B2 IS REQUIRED. The Selection Board reserves the right to ascertain the possession of this requirement through an interview scheduled in online mode.
Degree programme classes
L-14, 2 - Legal services, L-12, 3 - Applied languages, L-11, 11 - Modern languages and civilisations, L-20, 14 - Communication studies, L-36, 15 - Political Science and International Relations, L-18, 17 - Economics and business management, L-16, 19 - Public Administration, L-33, 28 - Economics, L-24, 34 - Psychology, L-37, 35 - Social sciences for co-operation,development and peace, L-15, 39 - Tourism
Other educational requirements
Possono accedere altresì coloro che, in possesso di un titolo di studio universitario diverso da quelli specificati, abbiano conoscenze e comprovata esperienza professionale ritenute affini al profilo del Master.
Those with university degrees other than those specified, who have knowledge and proven professional experience deemed to be related to the profile of the Master's degree are also eligible.

Admission

Deadline
06 October 2025
Available places
25
Admission
Si procederà alla selezione e alla formazione di un’apposita graduatoria sulla base dei titoli presentati nella domanda di ammissione. Il Comitato scientifico si riserva di decidere l’ammissione al Master sulla base dell’analisi del curriculum formativo e professionale dei candidati e di un colloquio conoscitivo durante il quale verrà eventualmente valutata la conoscenza della lingua inglese. A selection will be made and a ranking will be formed on the basis of the qualifications submitted in the application for admission. The Scientific Committee reserves the right to decide on the admission to the Master's program on the basis of the analysis of the educational and professional curriculum of the candidates and a cognitive interview during which the knowledge of the English language, if any, will be evaluated.
Cost
2756 €
Scholarships
Sulla base delle risorse che si renderanno disponibili, potranno essere erogati premi di studio a copertura parziale delle quote di iscrizione.
Based on the resources that become available, study awards may be provided to partially cover tuition fees.

Employment opportunities

Le figure professionali che con il Master si intende formare sono figure trasversali, con competenze multidisciplinari ed integrate, che siano in grado di operare nelle aree funzionali di catene alberghiere di varie dimensioni e qualità, villaggi, tour operator, compagnie crocieristiche ed enti del settore turistico.
The professional figures that the Master's program is intended to train are transversal figures, with multidisciplinary and integrated skills, who are able to work in the functional areas of hotel chains of various sizes and qualities, resorts, tour operators, cruise lines and tourism industry entities.

*Professionalizzante
*Corso a orientamento professionale

AlmaLaurea surveys

*Verifica se sono disponibili dati puntuali su questo percorso di studio.
Potrai comunque consultare dati relativi a percorsi di studio affini o all'ambito disciplinare cui il corso afferisce.

*Dati sul corso di studi
Notes
Il numero minimo di iscritti per l'attivazione del Corso è 10;
Al Master possono essere ammessi studenti in qualità di uditori, previo assenso del Direttore del Master e per un massimo del 20% del numero massimo di studenti previsto. Gli uditori sono tenuti a presentare formale richiesta di frequenza presso la segreteria organizzativa del master che fornirà le modalità di pagamento stabilite dal Consiglio del corso.
È prevista l’ammissione con “riserva” anche di studenti laureandi, purché conseguano il titolo entro l’anno accademico 2024/25.
E' prevista la collaborazione con l'Associazione SISTUR Società Italiana di Scienze del Turismo.
L’organizzazione del master beneficerà del patrocinio di Federalberghi Sicilia, di Federalberghi Giardini Naxos e Federalberghi Taormina.
Sono previste visite guidate extra aula.
The minimum number of students enrolled for the activation of the Course is 10;
Students may be admitted to the Master's program as auditors, subject to the consent of the Director of the Master's program and up to a maximum of 20 percent of the maximum number of students envisaged. The auditors are required to submit a formal request for attendance to the organizational secretariat of the master's program, which will provide the payment arrangements established by the Course Council.
“Conditional” admission is also envisaged for undergraduate students, provided they receive their degree by the academic year 2024/25.
A collaboration with the SISTUR Association Italian Society of Tourism Sciences is planned.
The organization of the master's program will benefit from the patronage of Federalberghi Sicilia, Federalberghi Giardini Naxos and Federalberghi Taormina.
Guided tours outside the classroom are planned.
Other editions of the same course
Academic year edition 2024/2025Academic year edition 2023/2024

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